Why You Can't Enforce MAP Without Knowing Where Sellers Get Your Product

Why You Can't Enforce MAP Without Knowing Where Sellers Get Your Product

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Company buy-in, an approved policy, an automated monitoring system in place, all of that matters, but none of it works if you don't actually know who your online sellers are and how they got your inventory in the first place. Since MAP non-compliance isn't legally prosecutable on its own, a brand's real leverage is cutting off a violator's supply, and you can't do that against a seller you can't identify. Here's where to actually look.

Start With Your Direct Accounts

If your brand sells directly and is the sole source of its own inventory, which we generally recommend to avoid triggering marketplace price wars, tracing a violation back to a purchase order is usually straightforward. The catch is in how carefully you compare records: don't rely on company names alone, since resellers frequently operate under different storefront names specifically to avoid detection. Cross-reference physical addresses, phone numbers, and email addresses against your chart of accounts, not just the name on the listing.

Check Your Wholesale Distributors

If direct accounts don't explain it, wholesale distributors and independent sales reps are the next place to look, and often the real source of unknown sellers. A distributor's own customer list isn't visible to you by default, and even a distributor willing to honor a do-not-ship list may not be able to tell you who they sold to unless you get their contact list and cross-reference it yourself. Check both the ship-to and bill-to addresses; they don't always match.

Don't Overlook Foreign Distributors

Foreign distributors can be a source too. Some divert a portion of an export shipment to a warehouse near the port of entry, then sell directly to ecommerce stores, drop-ship on their own behalf, or run their own online storefronts. Requiring weight verification at both ends of the shipment, at export and at arrival, helps catch this kind of diversion before it reaches the market.

Look Inside Your Own Company

If the trail still isn't clear, look internally. It happens more often than brands expect: a factory manufacturing extra units and selling them off-book, or warehouse and bookkeeping staff falsifying inventory records to run their own storefronts on the side. It's also possible for a reseller to make a sale first and then simply source the product from Amazon or another authorized seller to fulfill it. Wherever the product is coming from, there's always a traceable path, it just requires following it methodically rather than assuming the obvious answer is the real one.

Where Technology Helps

Manual skip-tracing across accounts, distributors, and storefronts is slow, but it doesn't have to be entirely manual. MAPP Trap cross-references reseller account lists against its own seller database and links omni-channel resellers back to their other storefronts, often revealing the exact path goods are taking to reach an unauthorized listing.

Who's undercutting you right now?

Pick up to three products. We'll scour Amazon, eBay, Walmart and Google Shopping and show you exactly where you're exposed.